Warranty
Unless otherwise noted, RIMASEE Corp. warrants all products (in the U.S only) to be free from defects in material and workmanship for a period of two (2) years from date of purchase. Warranty does not apply in cases of misuse, abuse, or damage from external service or repair attempts by unauthorized personnel.
RIMASEE Corp. national service number (347)-809-3544 MUST be called first for authorization of any Warranty Service at any service location.
Copy of original invoice is required for proof of purchase date for warranty coverage (no registration required).
If returning a unit directly to RIMASEE Corp., for warranty repair, please call us first for a Return Authorization Number, which MUST be written on the outside of the carton to track the unit and avoid service delays.
The customer is responsible to ship or deliver carry-in service items to a RIMASEE Corp. authorized service center, or directly to RIMASEE Corp. If shipping the unit, be sure to pack it securely and insure it for its original purchase price. RIMASEE Corp. is not responsible for damage or loss of unit in transit to us or a service center.
All carts: warranty applies only in 48 contiguous U.S. states.
The Warranty Doesn’t Cover:
- Electric Parts
- Lights
- Glasses
- Forwarding Costs